Privacy Policy – PawSpritz™

PawSpritz™ is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit pawspritz.com, purchase our products, or otherwise interact with our website.

By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

If you do not agree with this Privacy Policy, please do not access or use the Site.

Information We Collect

Information You Provide Directly

Contact information, including your name, email address, phone number, billing address, and shipping address.

Payment information necessary to complete purchases. Payment information is processed securely by our payment providers, and we do not store complete payment card numbers.

Account information if you choose to create an account.

Communications and information you provide when contacting customer support or submitting inquiries.

Information Collected Automatically

Device information, including IP address, browser type, operating system, device identifiers, and referring website information.

Usage information, including pages viewed, time spent on pages, clicks, interactions, and browsing behavior.

Approximate location information derived from your IP address.

Information collected through cookies, pixels, and similar technologies.

Information from Third Parties

We may receive information from third-party service providers, including payment processors, shipping providers, analytics providers, advertising platforms, fraud-prevention services, and other business partners.

How We Use Your Information

We use personal information to:

Process, fulfill, and deliver orders.
Communicate regarding purchases, orders, shipping updates, and customer support requests.
Provide customer service and respond to inquiries.
Improve our website, products, services, and user experience.
Personalize content and shopping experiences.
Detect, investigate, and prevent fraud, abuse, and security incidents.
Comply with legal obligations and enforce our policies.
Analyze website performance and usage trends.
Deliver and measure advertising and marketing campaigns.
Send promotional communications where permitted by law or with your consent.

Sharing of Your Information

We do not sell personal information.

We may share your information with trusted third-party service providers that assist us in operating our business, including payment processors, shipping providers, analytics providers, advertising partners, customer support platforms, fraud-prevention providers, and other vendors necessary to operate the Site and fulfill orders.

Certain analytics and advertising technologies may constitute "sharing" under applicable privacy laws. Where required by law, users may exercise applicable privacy rights as described in this Privacy Policy.

We may also disclose information:

To comply with applicable laws, regulations, legal processes, or governmental requests.
To protect our rights, property, customers, business operations, or legal interests.
In connection with a merger, acquisition, restructuring, financing, or sale of all or part of our business.

Legal Bases for Processing

Where required by applicable law, we process personal information based on one or more of the following legal grounds:

Performance of a contract.
Compliance with legal obligations.
Legitimate business interests.
Consent where required by law.

Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

Operate and maintain website functionality.
Remember user preferences and shopping cart contents.
Analyze website traffic and performance.
Improve user experience.
Measure advertising effectiveness.
Deliver relevant advertising.

You may control cookies through your browser settings. Disabling cookies may impact certain website features and functionality.

You may also manage advertising preferences through the applicable advertising platforms and service providers.

Do Not Track Signals

Some web browsers offer a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Because there is currently no universally accepted standard for responding to such signals, our Site does not currently respond to Do Not Track browser requests.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

Order and transaction records may be retained for up to seven years or longer where required by applicable tax, accounting, fraud-prevention, or legal requirements.

You may request deletion of your personal information, subject to our legal, accounting, tax, fraud-prevention, and recordkeeping obligations.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

These measures include encryption technologies, secure infrastructure, access controls, monitoring systems, and industry-standard security practices.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Access personal information we hold about you.
Request correction of inaccurate information.
Request deletion of personal information.
Request data portability.
Object to or restrict certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of marketing communications at any time.

To exercise your rights, please contact us through our Contact Page.

We may need to verify your identity before processing certain requests.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including:

The right to know what personal information we collect, use, disclose, and retain.
The right to access specific pieces of personal information.
The right to request correction of inaccurate information.
The right to request deletion of personal information, subject to certain exceptions.
The right to opt out of certain sharing activities where applicable.
The right to limit the use of sensitive personal information where applicable.
The right not to be discriminated against for exercising privacy rights.

Authorized agents may submit requests on behalf of California residents, subject to verification requirements.

Additional U.S. State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Where required by law, we will honor valid requests relating to access, correction, deletion, portability, and opt-out rights in accordance with applicable state regulations.

Children's Privacy

The Site is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete such information promptly.

Third-Party Links

The Site may contain links to third-party websites, services, or applications.

We are not responsible for the privacy practices, content, or policies of third parties. We encourage users to review the privacy policies of any third-party websites they visit.

International Users

The Site is intended primarily for users located in the United States.

If you access the Site from outside the United States, you understand and agree that your information may be transferred to, stored in, and processed in the United States, where privacy laws may differ from those in your jurisdiction.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page along with a revised "Last Updated" date. Your continued use of the Site following any modifications constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, your personal information, or your privacy rights, please contact us through our Contact Page.

PawSpritz™
pawspritz.com
United States